what to say to amazon rep to get refund on missing package reddit

Amazon lost my package, sent me new one, and now old club arrived...

• Thread starter amdhunter
• Starting time date Oct 11, 2012

May 19, 2003

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• #1

What practice?

The items were supposed to be here Monday, but didn't arrive. It said information technology was delivered and signed by me, but never showed up.

Amazon made me look two days, and and so sent a new package which arrived today. I complained a little bit on their forums about the shipper (A1 Aircraft) and only now, I came dwelling house to find that another bundle was delivered by them with the same verbal stuff.

Nil expensive, a pair of Audio Technica ATH-30 headphones, and a two.99 BT dongle and $xi HDTV antenna, merely I don't desire to pay for 2 packages. lol

Anyone had a similar problem? How did Amazon handle it?

• #two

I'd say contact Amazon and see what they say.

Maybe they issue a return shipping characterization, or peradventure it makes more sense to but let you keep the club.

• #iii

Exist nice and ship it back?
It's happened to me and I sent it dorsum to them.

Jul eighteen, 2004

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• #4

Sounds similar it's the shippers fault, non amazon.

I'd email/call and tell them, and due to the cost of the items I'd be shocked if they didn't tell you to simply go along it.

• #5

If you go into your Amazon business relationship, there should be a contact Amazon customer service link.

I think when you click on that, then cull e-post, options show upwardly for specific social club.

Might be easiest way to deal with issue, because presumably all gild details show up for csr.

Explain what happened with double shipment, and ask them how to proceed, specifically mentioning that you don't want to go charged twice for second order.

Aug 12, 2001

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• #6

If you go into your Amazon business relationship, at that place should be a contact Amazon customer service link.

I think when you lot click on that, so choose e-mail service, options show up for specific order.

Might exist easiest mode to deal with outcome, because presumably all gild details evidence up for csr.

Explicate what happened with double shipment, and ask them how to proceed, specifically mentioning that you lot don't desire to get charged twice for second gild.

Aye, information technology'southward the right thing to exercise.

They'll either practise something like have y'all print a prepaid shipping label, or merely tell you to keep them but either way your conscience will be clear.

Apr 29, 2001

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• #7

Definitely contact them. They took responsibility. Now you need to.

• #8

What do?

The items were supposed to be here Mon, but didn't arrive. Information technology said information technology was delivered and signed past me, simply never showed up.

Amazon made me wait two days, and and then sent a new parcel which arrived today. I complained a trivial bit on their forums virtually the shipper (A1 Shipping) and just now, I came dwelling house to detect that another package was delivered by them with the same exact stuff.

Nothing expensive, a pair of Audio Technica ATH-30 headphones, and a 2.99 BT dongle and $11 HDTV antenna, simply I don't want to pay for 2 packages. lol

Anyone had a similar trouble? How did Amazon handle information technology?

Same thing has happened to me twice and in both instances I was told to keep it. Bundle wasn't worth more than $40 so not worth it for them to deal with I guess. In both cases the aircraft company listed every bit delivered and signed for when no such thing happened.

Last one was a few years agone and at the time I wasn't made to wait but maybe that's why you had to look this time since it is a common occurrence.

May nineteen, 2003

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• #9

I just got off the phone with them and they offered to pick information technology upward, or I tin mail it to them. I didn't become lucky, simply because my lodge is close to ~$70 it was a good gamble they'd follow up on it anyway.

Going to mail information technology dorsum to them tomorrow.

• #10

I'd give props for doing the correct thing, but we should all be doing the right things anyway as a matter of course.

Aug 24, 2008

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• #11

Simply exist glad the milk man is no longer around to deliver milk while you were out.

Nov 22, 2008

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• #12

I have a strong feeling that this is not the first fourth dimension this happened to you...

May 13, 2009

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• #13

I merely got off the telephone with them and they offered to pick it upward, or I tin can mail it to them. I didn't get lucky, but because my order is close to ~$70 it was a good run a risk they'd follow upwards on it anyway.

Going to postal service it back to them tomorrow.

Thank goodness. The CEO can keep on his bout of the globe on his visitor provided private jet. He'southward toasting you at present from 33000 ft.

• #fourteen

If you sent someone a bundle, and it got lost, you lot went up and across to ship another......and the person received both, would you want it dorsum?

Do the right matter.

• #15

I received a double shipment from Amazon once when the original two-day commitment was not met then they sent out another. When they both showed up, I contacted Amazon for a return tag for one and they told me to keep both of them. Information technology was nigh a ~$50 society IIRC.

• #sixteen

I received a double shipment from Amazon in one case when the original 2-day delivery was non met so they sent out another. When they both showed up, I contacted Amazon for a return tag for one and they told me to proceed both of them. It was almost a ~$50 order IIRC.

yeah a lot of places will exercise that if under like $50. its cheaper then paying shipping +man hours to set up it.

OP good job. skilful to see a thread where someone is not asking how they an go on the second item.

your yet a dork though..

Sep 20, 2003

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• #17

I merely got off the phone with them and they offered to pick it upwardly, or I tin can mail it to them. I didn't get lucky, but because my order is close to ~$lxx it was a good run a risk they'd follow upward on information technology anyway.

Going to post it back to them tomorrow.

WATCHU Desire, A COOKIE?

capz

Jun 22, 2001

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• #18

I'd just go along it, they fcked up and my time is valuable. Why should you take time out of your twenty-four hours to prepare their fck up? If they did their job correct, this wouldn't have happened anyhow. Information technology's not worth the hassle for 20 bucks.

• #xix

exercise you lot accept to pay to return? can't you lot simply write Return to Sender on it?

Feb 13, 2001

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• #20

how was it Amazon's fault in the first place?

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Source: https://forums.anandtech.com/threads/amazon-lost-my-package-sent-me-new-one-and-now-old-order-arrived.2276083/

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